Cancellation and Refund Policy

At Delima, we strive to provide excellent digital marketing services to our clients. We understand that circumstances may arise where you need to cancel your service or request a refund. This Cancellation and Refund Policy outlines the procedures and guidelines for cancelling services and requesting refunds.

Cancellation of Services
  1. Subscription Services: Clients who wish to cancel their subscription-based services must provide written notice to Delima at least 7 days prior to the end of the current billing cycle. Failure to provide timely notice may result in automatic renewal and billing for the next billing cycle.
  2. Contractual Services: Clients who have entered into a contract with Delima for specific services may cancel the contract in accordance with the terms and conditions outlined in the contract agreement.
Refund Policy
  1. Subscription Services: Refunds for subscription-based services may be issued upon request if the cancellation request is made within 7 days of the initial purchase or renewal date. Refunds will be prorated based on the unused portion of the service.
  2. Contractual Services: Refunds for contractual services will be handled on a case-by-case basis, depending on the terms outlined in the contract agreement. Any refund requests must be submitted in writing to Delima and will be subject to approval by our management team.
Refund Process
  1. To request a cancellation and refund, clients must contact Delima customer support by email or phone and provide the necessary details, including the reason for cancellation and any relevant account information.
Non-Refundable Items
  1. Certain items may not be eligible for refunds, including but not limited to setup fees, one-time service fees, and third-party expenses incurred on behalf of the client.
Modifications to Services
  1. Delima reserves the right to modify or discontinue any service offered without prior notice. In such cases, clients may be eligible for a pro-rata refund for any unused portion of the service.
Contact Us

If you have any questions or concerns about our Cancellation and Refund Policy, please contact us at 93192 35333 or mail us at